Cookie Policy – Senate Holidays Private Limited (SHPL)
Introduction
Senate Holidays Private Limited and its subsidiaries / affiliates (“SHPL” or “we”) are committed to protecting the privacy of your personally identifiable information.
We advise you to read this Cookie Disclosure Policy carefully to understand the use of cookies on any of SHPL’s customer interface channels including its website, mobile site, mobile app, and offline channels including call centres and offices (collectively referred to herein as "Sales Channels").
Purpose
We use cookies to ensure that any person who uses our Sales Channels gets the best possible experience. In this notice, we have provided detailed information about how and when we use cookies.
What is a Cookie?
A cookie is a small text file that is placed on your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognizes that cookie.
Cookies allow us to recognize your device and store some information about your preferences or past actions. They can make your next visit easier and the site more useful to you. Cookies do not access any other information on your computer.
SHPL may also use visitor identification technologies such as web beacons or action tags to track the effectiveness of advertising campaigns on third-party websites. These technologies do not access your personal information and are used only to compile aggregated statistics.
Types of Cookies Used
There are two broad categories of cookies:
- First-party cookies: Served directly by SHPL to your device.
- Third-party cookies: Served by third parties on our behalf.
Cookies may remain on your device for different periods of time. We use the following types:
- Persistent / Permanent Cookies: These help us recognize you as an existing user, making it easier for you to return to our Sales Channels without signing in again. These remain on your device for a predefined period.
- Session Cookies: These only last for as long as your browsing session and are erased when you close your browser.
How We Use Cookies
SHPL uses cookies to enhance and improve your browsing experience. We use cookies primarily for:
- Essential Cookies: Used for security purposes and to ensure our Sales Channels work efficiently. These help us understand how users interact with our services and allow us to remember preferences such as language or region.
- Marketing / Advertising Cookies: Used to make advertising more relevant and engaging. These cookies help us improve campaign performance, avoid showing repeated ads, and understand how users interact with our content.
We may also use information collected via cookies to communicate with you, send newsletters, seek your opinion and feedback, and provide promotional materials.
Basis for Lawful Processing
We process cookies based on your explicit consent. You may accept cookies by clicking on “Allow Cookies” or “I Agree” on our website.
SHPL seeks to renew your consent every 12 months from the date of obtaining it. We may also conduct periodic cookie reviews and classify newly identified cookies, ensuring that necessary consent is obtained where required.
Your Privacy Rights & Contact
We respect your legal rights in relation to your data. For more details, please refer to our Privacy Policy.
If you have any questions, comments, or concerns about this Cookie Policy, or if you wish to exercise your rights, you may contact us at:
Email: dpo@senateholidays.com